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FAQ

  • What services does Adullam Shipping Logistics offer?
    Adullam Shipping Logistics offers a wide range of services including international and domestic shipping, freight forwarding, warehousing and distribution, customs brokerage, supply chain management, e-commerce logistics, project cargo handling, and logistics consulting.
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  • What are your hours of operation?
    Our customer service team is available Monday to Friday from 8:00 AM to 6:00 PM. Our online services, including tracking and quoting tools, are available 24/7.
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  • Do you offer insurance for shipments?
    Yes, we offer insurance options to protect your shipments against loss or damage. Please discuss your insurance needs with our team when arranging your shipment.
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  • What should I do if I encounter an issue with my shipment?
    If you encounter any issues with your shipment, please contact our customer service team immediately. We will work with you to resolve the issue as quickly as possible.
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  • How can you help improve my e-commerce business?
    Our e-commerce logistics services streamline your supply chain, reduce delivery times, and improve customer satisfaction. We manage your inventory, process orders efficiently, and ensure timely delivery to your customers.
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  • Do you offer logistics services for e-commerce businesses?
    Yes, we offer specialized logistics solutions for e-commerce businesses, including warehousing, order fulfillment, and last-mile delivery. We tailor our services to meet the unique needs of online retailers.
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  • What payment methods do you accept?
    We accept various payment methods including bank transfers, credit/debit cards, and other secure online payment options. Please contact our billing department for more details.
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  • Are there any hidden fees?
    We strive to provide transparent pricing with no hidden fees. All charges will be clearly outlined in your quote and contract. If you have any questions about our pricing, please contact our customer service team.
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  • Do you handle customs clearance?
    Yes, Adullam Shipping Logistics provides customs brokerage services. We handle all necessary documentation and compliance requirements to ensure your shipments clear customs smoothly and without delays.
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  • Do you offer warehousing services?
    Yes, we offer state-of-the-art warehousing services for both short-term and long-term storage. Our facilities are secure and equipped to handle a variety of goods, ensuring optimal storage conditions.
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